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WHOLESALE CUSTOMER INFORMATION
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Nursery / Office Hours
April:
May-June: May-June:
July: August-September: October-November: December-March:
Monday–Friday Monday–Friday Saturday Monday–Friday Monday–Friday Monday–Friday Monday–Thursday
7:30 am–4:00 pm
7:30 am–5:30 pm 7:30 am–12:00 pm 7:30 am–4:30 pm 7:30 am–4:30 pm 7:30 am–4:00 pm 8:00 am–3:00 pm
Employee Lunch Hour is daily 12:00 noon until 12:30 pm. Office Hours apply according to the schedule above Mondays – Fridays. CLOSED HOLIDAYS!
Nursery Location
Intrinsic Perennial Gardens (IPG) is located approximately one mile east of Rt. 47, just north of Route 173 at 10702 Seaman Road in Hebron, IL.
To Establish An Account
To establish an account for your business, please submit a fully completed New Customer Form. As proof of business, we will require the following:
1. Trade References
2. Statement understanding our Terms
Please call and ask Customer Service for a New Customer Form.
Availability
Our plants are primarily grown and overwintered outside without heat resulting in Hebron Hardy perennials! Availability begins the first week of April and continues through October. For best results, order from our weekly list or current availibility online.
Price quotes are generally returned the same day as requested. Please call if you do not receive a response within 24 hours. Price quotes are good for the calendar year they are quoted in.
Pick Ups & Orders
Orders can be emailed to the nursery at sales@intrinsicperennialgardens.com or faxed at (815) 648-2072. When emailing, please include all necessary information such as pick up or delivery and ship date. When emailing additions to an order, send only additions/changes or clearly state to disregard original order. Orders are pulled only when we have a confirmed ship date.
Customers are welcome to stop and shop at the nursery by appointment. Please Note: Spring backorders are generally ready mid- to late-June but are crop dependent.
Recycling
We are happy to accept used one-gallon containers in good condition.
Weekly Email List For Customers
Our weekly broadcast publishes plants that are blooming, budding, have showy foliage and are available for delivery immediately. If you are interested in receiving Intrinsic’s Blooming List weekly in season you can sign up from the contact page on our website.
Delivery
Our delivery charge is $55 for orders over $550 within 50 miles of our nursery. Orders below the minimum will be charged $100 delivery. Outside of a 75 mile radius from our nursery, de- livery fee will be determined case by case with a minimum delivery fee of $100. $2000 mini- mum order for deliveries over 100 miles.
Currently, we have two delivery trucks. We do our best to accommodate swift shipment of orders and delivery on the date requested. Generally, we ship one to three days from order date. We cannot give exact delivery times, please call the morning of delivery to get our best estimate!
Gallon plants are shipped in trays that are unpacked upon delivery. Trays are available for pur- chase for our current cost with advance notice. Trays kept by customers at the time of delivery will be charged, and this fee will be added to the order invoice.
We do request your help in making peak season (April-June) orders less confusing by ordering in full case quantities. Full case quantities are as follows: 6-1 gallon per tray; 12-4 1/2” (qts.) per tray. 2 and 3 gallon pots will be sold individually. Our plugs come in 50 plug trays and 70 plug trays.
If no one is on site to help unload plants on orders of fifteen cases or more, a $75 unloading fee will be added to the order invoice. Orders over 24 cases will not be unloaded without help.
Delivery Routing
We do not follow a strict delivery schedule, orders are shipped as soon as possible, usually next day or the following day.
Terms
Billing terms for new accounts are cash (C.O.D.) only at the time of delivery. Terms for estab- lished accounts are Net 30 Days. There will be a 1.5% per month service charge on accounts past due 30 days from date of invoice. Unless we have on file a copy of your Certificate of Regis- tration, Certificate of Resale, or a letter containing tax exempt status on a certain job, we will col- lect 7.25% tax on all orders. Tax exempt job information must be presented at time of order. Please note: The Illinois Department of Revenue does not recognize out of state registrations. Therefore, our Wisconsin customers must pay sales tax when picking up orders in Illinois.
IPG accepts Visa, MasterCard, Amex, and Discover payments. Beginning in 2024, we will be adding a 3% charge to all credit card transactions.
Returned Check Policy
There is a $25.00 returned check fee. Accounts which present NSF checks will be set to C.O.D. until account remains paid in full for a minimum of three consecutive months.
Plugs / Contract Growing
We can contract grow any size from 70 plug to 3 gallon containers, etc. Contracts require a 33% nonrefundable down payment. Plugs on many of the varieties propagated by cuttings are avail- able. Plug availability varies based on season, and is updated online monthly.
Trade Names
Just a few notes regarding the correct use of trade names (TM /®):
1. Trade names always should be used in conjunction with variety names. 2. Trade names must be distinct from variety names.
3. Trade names are to be used like common names.
4. Trade names do not use single quote marks.
Volume Pricing/Discounts
Volume discounts are available for companies with a history of current accounts and high vol- ume sales. Discounts apply to accounts in good standing. Only accounts in good standing are eligible for volume discounts and special pricing.
Our Commitment
Our goal is to service fully each customer. If you are looking for additional services, please let us know how we can better serve you.
Disclaimer
All plant material availability is subject to natural and unnatural conditions beyond our control. We try very hard to sell plants true to name and of high quality. We cannot be responsible for materials once accepted or after they leave the nursery.
Wholesale prices are for horticulture trade professionals only.